Nancy Chapman
Hunter Drost’s journey into property maintenance innovation began unexpectedly while he was traveling through Wyoming on vacation. During his trip, he received a call from a tenant in one of his rental properties who needed electrical maintenance for a power outlet. This situation inspired Hunter to consider how he could effectively manage his properties remotely, especially when it came to addressing urgent maintenance issues.
With a background and interest in web design, Hunter saw this challenge as an opportunity. He realized that by creating a system tailored to his needs, he could not only solve his own problem but also help other landlords facing similar situations. Recognizing that rental properties are significant investments, Hunter understood the importance of proper maintenance support to preserve the value of these assets and potentially avoid expensive remodels in the future.
Hunter’s solution was One Tenant Property Maintenance (OTPM), a platform designed to streamline property maintenance for owners. Through OTPM, property owners can set up their property details, establish spending limits, and specify preferences regarding the maximum amount of money they are willing to allocate for a single maintenance incident. The system allows owners to designate the highest dollar amount that can be spent if they are unreachable during a four-hour emergency window.
Using OTPM’s itemized checklist, owners can conveniently select all their desired options for property maintenance, including procedures for contractors or vendors to access the property. This ensures that property owners have around-the-clock availability for emergency maintenance, all within their predetermined budget. OTPM manages a wide range of maintenance needs, from electrical and plumbing to HVAC and minor repairs.
When maintenance issues arise, OTPM acts as an intermediary, facilitating communication between property owners and tenants and coordinating with contractors and vendors. The platform handles logistics, receives updates, reports, and documentation from contractors regarding work progress and completion. This keeps property owners informed without the burden of daily involvement.
Hunter emphasizes that OTPM is neither a property management company nor a property-owning entity. Importantly, no money is exchanged between OTPM and the tenant, maintaining a clear operational boundary.
All contractors and vendors working with OTPM are thoroughly vetted by Hunter, ensuring that property owners receive quality service for every maintenance task. Owners benefit from monthly reports and real-time updates on all activities, allowing for quick coordination and preventing small issues from escalating into major problems.
Neglected maintenance can significantly damage rental properties and frustrate both landlords and tenants. In fact, poor maintenance is responsible for approximately forty percent of high tenant turnover. This turnover is costly for property owners due to lost revenue, vacant properties, cleaning expenses, and the effort required to market the property to future tenants.
OTPM caters to a wide range of property types, including single- and multi-family homes, commercial properties, warehouses, offices, and retail spaces. The platform simplifies property management tasks, and at the end of the year, owners no longer need to spend hours calculating expenses for tax season—OTPM handles all the necessary documentation, making tax preparation less stressful.
For more information about One Tenant Property Maintenance or to reach Hunter Drost, inquiries can be sent via email at onetenant.com or Hunteronetenant.com.
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