I really love hearing from our readers. It’s pretty close to one of my favorite things about doing this paper. Most of the time.
One guy told me this week, “That’s no way to run a paper, Rachel.” Which is absolutely correct. We made a ridiculous, awful mistake last week in the paper that really mattered. Sometimes our mistakes are little and no-harm-no-foul, and super easy to fix in the online version. But man, when we make a mistake, in print, about important information on which people are relying for their health – Geez.
It’s embarrassing, of course, but worse than that, we are doing this so people can rely on us and we don’t want to do anything that jeopardizes the trust you all have put in us.
So, when someone is nasty to me when I call them back to clarify and make right on our mistake, that stings a bit.
But mostly, it’s fun and a lot of time interesting, and sometimes so dang sweet when people communicate with us that it brings us to tears.
I got a hot tip from a reader this morning that there were three police cars parked in front of one of her neighbor’s house down the street. Instantly, my favorite television show from childhood popped into mind – Bewitched, with the sweet neighbor across the way, Gladys Kravitz.
And then we got a hand-written, old fashioned letter from a reader who sent a six-month subscription saying, “I will not pay a year in advance because I might die mid-term OR your bold, new adventure might fold-up mid-term. Either way, I’m out money.” This sweetheart went on to say, “I love the printed The Fallon Post. It is so well done, and so needed. Such a talented bunch of “Wing Nuts” you all are!”
Yep, I totally cried.
Keeping you posted,
Rachel
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